Last updated: April 20th, 2026
Please read these Terms of Service carefully. They contain important information about your legal rights, refund and cancellation rules, limits on our liability, and how disputes are resolved.
These Terms of Service ("Terms") are a binding agreement between Sol Invictus, LLC, d/b/a Digital Elevator, a Florida limited liability company with its principal place of business at 2066 Ocean Ridge Circle, Vero Beach, FL 32963 ("Digital Elevator," "we," "us," or "our"), and the person or entity purchasing products or services, or using our website at thedigitalelevator.com ("you" or "Client"). By completing a purchase, placing an order through our checkout, signing a Statement of Work, or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not purchase, place an order, or use the site.
Digital Elevator offers productized marketing services across three commercial models:
If you have signed an MSA and SOW with Digital Elevator, those documents govern that specific engagement, and these Terms apply only to the extent they do not conflict with those signed documents. For all other purchases — including every one-time product and every unsigned monthly subscription — these Terms are the complete agreement between you and Digital Elevator.
When you complete a checkout on our website or through a payment link we send you, you are placing a binding order. Your order is accepted once we confirm payment. We reserve the right to decline or refund any order at our discretion, including if we cannot verify your identity, if the order appears fraudulent, or if the requested work falls outside the scope we can perform.
We accept credit card, ACH transfer, and other payment methods made available at checkout. Stripe-processed credit card payments for one-time and subscription products include all applicable processing fees in the published price. For invoiced engagements, ACH is strongly preferred, and credit card payments on invoiced amounts are subject to a four percent (4%) processing fee.
If you purchase a subscription product, you authorize us to charge your payment method on a recurring basis at the interval disclosed at checkout (typically monthly) until you cancel. Subscriptions renew automatically at the then-current price for that product.
We may change the price of a subscription or ongoing service with at least thirty (30) days' advance notice by email. If you do not cancel before the new price takes effect, you accept the new price. For contracted programs under an MSA/SOW, pricing changes are governed by the MSA.
Undisputed invoices are due within thirty (30) days of the invoice date. Late amounts accrue a finance charge of five percent (5%) per month, to the extent permitted by law. We may suspend services for any account with past-due invoices. You are responsible for reasonable collection costs and attorneys' fees incurred as a result of late payment.
Our prices do not include sales, use, VAT, or similar taxes. You are responsible for any such taxes levied on your purchase.
Where we publish turnaround windows — for example, "3 business days" for audit products — these are good-faith targets measured from our receipt of (a) full payment and (b) all access, credentials, information, and approvals required to perform the work. If you do not provide required inputs, the turnaround window is paused until those inputs are received.
Unless the applicable product page or SOW states otherwise, each deliverable includes up to two (2) rounds of revisions. Additional revision rounds, or revisions requested after the approval window below, are billed at $250 per hour subject to your prior written approval.
You have seventy-two (72) hours during U.S. business hours (Monday–Friday, 9:00 AM to 5:00 PM Eastern, excluding U.S. federal holidays) to review each deliverable and provide specific written feedback. If we do not receive feedback within that window, the deliverable is deemed approved and we may close the order as delivered.
You agree to promptly provide the access, credentials, content, brand materials, approvals, and other inputs we reasonably need to perform the work. If your delay, non-response, or failure to provide required inputs prevents us from completing the work, we may close the order as delivered based on the information available, and no refund will be owed.
If you purchased a one-time product (including but not limited to our audits, content strategy deliverables, SEO content, infographics, and UI design) and are not satisfied with the delivered work, you may request a full refund by emailing us within thirty (30) days of delivery. The delivered work must not have been used, republished, or exploited commercially as a condition of the refund. We will process approved refunds to the original payment method within fifteen (15) business days.
Subscriptions are billed in advance for the current cycle. We do not issue refunds for partial or unused portions of a subscription cycle. Cancelling a subscription stops the next automatic charge but does not refund the current cycle.
Refunds, early-termination fees, and cancellation economics for Managed SEO, enterprise Local SEO, PR, and similar contracted engagements are governed solely by the signed MSA and applicable SOW. Our Managed SEO program, for example, is a 12-month partnership with a 60-day cancellation notice and a two-month early-termination fee; the specifics are documented in the MSA/SOW you sign.
Initiating a chargeback or payment reversal with your card issuer or bank before contacting us for a refund is a material breach of these Terms. We will suspend all services on your account immediately upon notice of a chargeback. Reinstating service requires payment of the disputed amount plus any bank dispute fees we incur.
You may cancel a month-to-month subscription at any time by emailing us at info@thedigitalelevator.com or using any cancellation link we provide. Cancellation is effective at the end of your current billing cycle. You keep access to deliverables produced during the cycle for which you paid; no further charges will be made after cancellation is confirmed. For contracted programs, cancellation is governed by the signed MSA/SOW.
SEO, AI visibility, content marketing, paid media, and related services depend on factors outside our control — including search engine algorithms, AI platform behavior, competitor activity, platform policies, your own website's technical condition, and market conditions. We make no warranty or guarantee regarding rankings, traffic, AI citations, leads, revenue, profits, or any other business outcome. Estimates, forecasts, and projections we share are good-faith opinions and are not commitments.
You acknowledge and agree that:
You represent and warrant that:
You are responsible for safeguarding any account credentials or access you share with us. You will promptly notify us of any suspected unauthorized access.
Subject to your full payment of all fees owed, work product we create specifically for you under an order or SOW — including articles, landing pages, audit reports, designs, and related materials (collectively, "Client Materials") — is assigned to you as a "work made for hire" under U.S. copyright law. Prior to full payment, you receive no ownership interest in the Client Materials.
We retain all rights to our proprietary methodologies, processes, software, templates, checklists, prompt libraries, analytical tools, and other intellectual property that existed before our engagement or was developed independently of your work (collectively, "DE Tools"). To the extent any DE Tools are embedded in Client Materials, we grant you a worldwide, perpetual, non-exclusive, royalty-free license to use those DE Tools solely in connection with your use of the Client Materials.
If we incorporate third-party materials (stock imagery, fonts, data sources, etc.) into Client Materials, we are responsible for obtaining appropriate licenses for your intended use as scoped.
Each party may receive non-public information from the other that is marked confidential or that would reasonably be understood as confidential given its nature and the circumstances of disclosure ("Confidential Information"). Each party agrees to protect the other's Confidential Information with at least the same care it uses for its own confidential information, and to use it only to perform these Terms. Confidentiality does not apply to information that is public, independently developed, received from a third party without a confidentiality obligation, or required to be disclosed by law.
Unless you opt out in writing, you grant us a non-exclusive, royalty-free right to use your name, logo, and a general description of the work performed in our marketing materials, case studies, website, and pitches, during our engagement and for two (2) years afterward. We will not disclose your Confidential Information in marketing materials without your prior written approval. You may withdraw these rights at any time with thirty (30) days' written notice.
For any Client engaged under a signed MSA or SOW, the non-solicitation provisions in that MSA control. For all other Clients, during any active subscription or engagement and for twelve (12) months after it ends, you agree not to directly or indirectly solicit, hire, or engage any Digital Elevator employee, contractor, or subcontractor who was involved in your work, without our prior written consent.
Except for liability arising from (i) our gross negligence, (ii) our willful misconduct, or (iii) breach of confidentiality, our total aggregate liability for any claim, loss, or damages arising out of or related to these Terms, your purchase, or our services shall not exceed the total fees you paid to Digital Elevator in the six (6) months immediately preceding the event giving rise to the liability.
In no event will either party be liable to the other for any indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost revenue, or business interruption — even if advised of the possibility of such damages.
Except for the express warranties in these Terms, all services are provided "as is" and we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
By you: You agree to defend, indemnify, and hold harmless Digital Elevator and its officers, employees, agents, and subcontractors from and against any third-party claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from (a) your breach of these Terms, (b) your negligence or willful misconduct, (c) any content or information you provided, or (d) any claim that your products, services, or business operations infringe a third party's intellectual property or other rights.
By us: We agree to defend, indemnify, and hold harmless you from and against third-party claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising directly from our gross negligence or willful misconduct in performing the services.
The indemnified party shall promptly notify the indemnifying party in writing of any covered claim and cooperate in the defense. The indemnifying party controls the defense and settlement, provided that any settlement binding the indemnified party requires the indemnified party's consent, not to be unreasonably withheld.
For one-time products, these Terms apply to your order and to any related correspondence or guarantee period. For subscriptions, these Terms apply for so long as you have an active subscription with us. For contracted programs, the term is defined in the MSA/SOW.
Either party may terminate an active order, subscription, or engagement for material breach if the other party fails to cure the breach within thirty (30) days of written notice (ten (10) days for payment breaches). Upon termination, you pay for all work performed through the termination date.
We may suspend performance immediately if your account is past due, if you initiate a chargeback, if you materially breach these Terms, or if we reasonably believe your account has been used for unlawful activity.
Sections covering Confidentiality, Intellectual Property, No Guaranteed Results, Search/Link/AI Platform Risks, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law survive termination or expiration of these Terms.
Before initiating formal proceedings, the parties agree to attempt in good faith to resolve any dispute arising from or related to these Terms or any purchase through direct negotiation for a period of thirty (30) days.
If negotiation does not resolve the dispute, the parties agree to confidential mediation with a neutral mediator selected by mutual agreement. Mediation will take place in Indian River County, Florida. The parties share the mediator's fees equally and each bears its own costs and attorneys' fees.
If mediation does not resolve the dispute within sixty (60) days of commencement, either party may file suit. Any litigation arising from these Terms shall be brought exclusively in the state or federal courts located in Indian River County, Florida, and each party consents to the jurisdiction of those courts. The prevailing party in any litigation is entitled to recover reasonable attorneys' fees and costs.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
We may update these Terms from time to time. If we make a material change, we will update the "Last updated" date at the top of the page and, for active subscribers and clients, notify you by email at least thirty (30) days before the change takes effect. Your continued purchase or use of our services after the effective date constitutes acceptance of the updated Terms.
We perform services as an independent contractor. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between the parties.
Except for the obligation to pay fees, neither party is liable for delay or failure to perform caused by conditions beyond its reasonable control, including acts of God, fire, flood, strike, war, terrorism, pandemic, government action, or failure of internet or third-party platform services.
These Terms, together with any applicable MSA/SOW, Privacy Policy, and the terms presented at checkout, are the entire agreement between you and Digital Elevator with respect to the subject matter and supersede any prior agreements or communications.
If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to be enforceable, and the rest of these Terms will remain in full effect.
You may not assign these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
Notices to Digital Elevator should be sent to info@thedigitalelevator.com or to the mailing address above. Notices to you are sent to the email address on file with your account or order.
You agree that these Terms and any signatures, approvals, or acknowledgements made electronically (including clicking an "agree," "purchase," or similar button) are legally binding and have the same force as a physical signature.
Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other provision.
Section headings are for reference only and do not affect the interpretation of these Terms.